FAQ

ARE ALL YOUR PRODUCTS AUTHENTIC?

Yes, we are an authorized retailer of all the designers we feature. They are sourced directly from the brands and we guarantee every item to be 100% authentic.

We have been in the business of children’s fashion since 2005 and have a close relationship with all the brands we sell.

CAN YOU GIVE ME MORE PRODUCT INFORMATION?

If you would like more information on any of our products, email us at ringorosies@yahoo.co.uk  and we will be happy to assist you.

HOW DO I KNOW WHICH ITEMS ARE IN STOCK?

All items shown on the website are in stock unless the words “out of stock” are listed next to the product. At busy times items may sell out before we update the website. On this occasion we will contact you and issue a refund.

If you want to buy a size that has ‘out of stock’ against it, please email us.  We have an excellent relationship with the brands and will do our very best to get more.

 

I HAVE SEEN SOMETHING ON SALE IN THE SHOP AT A CHEAPER PRICE

We do special promotions in the shop and also on the website, which are often separate events. For this reason, we cannot guarantee the prices in the shop and on the website will always be the same.

RE-ORDERING FASHION BRANDS

With our fashion brands all the stock is limited and eventually it will sell out over the season, however we are happy to try and get more – we have an excellent relationship with the brands and will do our very best to try and get more. If your size is sold out, please email ringorosies@yahoo.co.uk .

THE ITEM I BOUGHT IS NOW ON SALE, CAN YOU REFUND ME?

It is very difficult for us to know if and when something will go into sale. As a result we are unable to refund the difference if an item goes down in price after you have made a purchase.